Kansas City’s Only Accredited DMC

Our Story

Founded in 1989, Agenda: USA has transformed itself into Kansas City’s largest and only Accredited Destination Management Company (ADMC). After identifying a demand for group logistics in Kansas City, Alton Hagen began offering destination management services to the meeting and conventions industry, under the name Agenda: Kansas City.

Early on, Alton recognized the need for a higher level of chauffeured transportation services than was currently available in the metro area. So he established the company’s own fleet of chauffeured vehicles operating under the name Agenda: USA. In November of 2011, Agenda: Kansas City & Agenda: USA united under one name to be known today as Agenda: USA, Inc.

Headquartered in Mission, Kansas, Agenda: USA has a full team of experienced event production and transportation management professionals.

From event production and group logistics to convention services and ground transportation, Agenda: USA’s team works to accomplish your goals. Whether you need seamless coordination of group travel or individualized airport transportation for your VIPs, we ensure every detail is handled with precision.

Agenda: USA has set the standard for excellence as Kansas City’s award-winning and accredited Destination Management Company. We’ll take care of everything from creative program design and unique special event production to transportation logistics and corporate social responsibility programs.

About Our Accreditation

To be an Accredited Destination Management Company (ADMC), the business must meet multiple stringent requirements as determined and administered by the Association of Destination Management Executives International (ADMEI). ADMEI is a membership association for Destination Management Companies and serves as the premier source for education, standards, and practices within the Destination Management Industry.

ADMCs like Agenda: USA are recognized for their high level of professionalism. Our company first became accredited in 2008 and we’ve made it a high priority to maintain that accreditation ever since. We want potential clients to rest assured we have the knowledge, experience and skillset to help them orchestrate a successful event.

For more information about accreditation, check out this blog.

Faces Behind The Business

Meet The Team

Team

Bruce Adcox
Director, Chauffeured Services

Julie Arthur
Onsite Staffing Manager

Jill Campbell
Manager of Event Services

Joe Crooks
Dispatch Supervisor

Alton Hagen, CMP, DMCP
Founder & President

Lauren Harlan
Manager of Operations & Logistics

Francisca Heller
Manager, Business Operations

D'Wayne Leatherland, CMP, DMCP
Chief Operating Officer

Cyrena Urbik
Event Services Coordinator

Client Feedback

Testimonials

"Agenda: USA exceeded all my expectations with their top-notch service! From start to finish, their communication was impeccable, keeping me informed every step of the way. Bruce and his team followed the flights of our participants arriving at MCI and worked with me to change pick-up schedules during Delta Airlines' mass cancellations and delays.

The drivers were not only professional but also incredibly friendly, making the journey pleasant and stress-free. I was particularly impressed by their keen attention to detail and excellent communication with me as the event coordinator.

Whether it was punctuality, comfort, or last-minute changes, Agenda: USA nailed it all. I highly recommend them to anyone looking for reliable and exceptional transportation service in the KC area!"

"This is a very long overdue message to thank Agenda USA for many years of outstanding service, initially to me as a corporate client and later as a personal client. I first used Agenda USA in my corporate role at Sprint (now T-Mobile) in approximately 2000. The service they provided at that time, and through 23 years of corporate and personal transportation situations since then, have consistently exceeded my expectations. Timeliness, car cleanliness, driver helpfulness, reservation services, billing and more have been well beyond that which I would have expected. I can recommend Agenda USA without hesitation!"

"Your company was simply amazing and helped achieve that “WOW” effect we so hoped we’d generate for people upon leaving KC. Thank you for helping paint a creative vision and executing on the experience. We would definitely recommend you going forward. Thank you again!!"

"Thank you for your great service. All your staff was wonderful, patient and were of the highest caliber. It was a pleasure to meet and work with them. If we need transportation in your area, we will definitely be using your services."

“I don't even know where to begin...... I just wanted to say thank you for such an incredible day for Amy and Nick! It was truly perfect for them ... Can’t wait to work with you all again!”

“Thanks so much for your efforts on Friday and all the weeks leading up to our event at the American Royal. We knocked this one out of the park and I know how hard your team worked to make it happen!”

"I would like to express my gratitude for your logistics assistance during our orientation. Your invaluable collaboration has played a vital role in the success of our program, and we are grateful for all you have done to ensure a seamless experience for our associates. Thank you once again!"

"This is way overdue but I wanted again to “Thank You” for making our Tulsa trip amazing. You went above and beyond to make our clients experience a special one. I heard a lot of great feedback on the trip, how everything was well thought out and how they were able to just enjoy the moment.
Agenda USA nailed it!!"

"I wanted to let you know I am very impressed with the services we have received the 3x we have booked cars. I plan meetings nationally and use many, many DMCs and limo services. Your attention to detail, quality of service, and communications are like none other. "

“Your team was great this past Saturday for the Barenberg wedding. Andrew was a hero!”

"Just wanted to express how superb of a job Joe did! He was early, communicated quickly, and was the ultimate professional. Truly, as an old soldier, your organization's performance was of the highest level, equal to that which we expect of the very top-level units. We are very grateful and could have not been more pleased in every aspect."

"I thoroughly enjoyed working with this group of people! Alton, Bruce and Karl are truly great professionals. Having only three months to prepare for our large annual meeting, AGENDA USA came to the rescue in helping us out with all transportation aspects of our meeting (i.e. airport transfers, event shuttles, charter bus service, etc.). They went “over and beyond” to meet last-minute requests or needs. Their communication, customer service and professionalism was absolutely in every aspect 5 Stars. We have started using AGENDA USA for all of our transportation needs and highly recommend them whether it’s for personal or business. Thank you so much for helping me look like a “Rock Star”!"

"Agenda: USA did a great job. I would not hesitate to recommend your company to any of my colleagues around the country who have an event in the Kansas City area. From the first call through the final invoice, everything was managed professionally, in a timely manner, and with creativity and courtesy. All the creative elements, decor, lighting, were superior, better than anticipated. The Patrick Lentz band was terrific, crowd-pleasing, and in sync. They were what I would expect in NYC! Your responsiveness to our transportation needs – including the pop-up transport we added upon arrival – was much appreciated. Everything was managed exceptionally well. I hope to be able to work with your team in the future! Thank you for your partnership.""

"I just want to drop you a note to THANK YOU and your staff for such a wonderful Christmas Light Tour last night! The van/bus with the facing seats was amazing and the 3 little girls (6 years old) kept saying how awesome it was 😊. It was so clean and comfortable and they loved the lights too. We all really enjoyed the bus/van itself… Karl, our driver, was AWESOME! He was very accommodating and so nice!! … As always, Agenda USA, provided exceptional service and we truly had a wonderful time creating memories with our families."

We had a BLAST! Absolutely everything was perfect! Our driver was so nice … my friends have already booked Agenda USA for the concert they are going to. I told them about how the company is veteran owned, and they love that. Plus, we loved Jason (chauffeur)! It was awesome.

We could not be happier with the service provided to our annual Mark Wood Rock Orchestra Camp by Agenda: USA. Many of our attendees are minors, and parents are rightfully concerned about them flying alone. The drivers and staff from Agenda: USA made it very easy for our campers to locate them at the airport and were helpful, friendly, and responsible – making sure everyone got to and from the airport safely … for which we are eternally grateful. Thank you, Agenda: USA!

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