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When a client reaches out to us and lets us know an employee has gone the extra mile, we want to share it with you!


Recognizing Bruce and the Agenda:USA Staff:  I must thank your late night service gentleman.  I'm sure I woke him at 12:30 am when I had to change the location of the 4:00 am pickup due to the weather and power outage in town.  Your people were so helpful and changed the pickup location with an email confirmation at 1:30 am.  The driver was here early and the bride and groom were out the door by 4:04 am, on their way to the airport for the honeymoon. Again thank you for a wonderful experience and everyone's hard work!!!"  Thank you, Patti, Mother of the Bride, 6/20/17

Recognizing Mary and Chauffeurs: "We really appriciated you being responsive and the customer service you provided with helping us in a moments notice when we needed an extra mini coach for our wedding.  Agenda:USA was extremely helpful and we would highly recommend Agenda's services in the future to friends and family." Thank you, Olivia and Harrison, Bride and Groom, 6/19/17 

Recognizing Sandi and Bruce:  "Thanks so much for all your help, it was a TERRIFIC trip!"  Best, M.C. with Altour, 5/23/17

Recognizing Bruce: "Agenda:USA has always been excellent and Bruce provides phenomenal customer service even when we call with last minute requests.  He even assists with connectiong us with transportation companies in other cities as needed.  I can't say enough about the service I receive from Agenda:USA and Bruce in particular.  We often hear of stories when people complain about service but I wanted to make sure you know that your company is great and has caring employees.  Kansas City should be proud to have you!" Thank you, K.J. with UMKC, 5-16-17

Recognizing Bobby:  "Bobby was always very responsive to emails and phone calls even when it seemed like he should have been out of the office-also a pleasure to work with." Thank you, C.S. with Principal, 3-28-17

Recognizing Brian and Karla:  "I wanted to take the time to let you know how welcoming your service was upon my arrival at the Kansas City Airport.  Brian greeted me with a warm smile.  After a day of traveling and delays that was a nice sight.  The drive to the airport was very enjoyable.  He gave tons of useful information about the Kansas City and Overland Park area.  My return trip to the airport was just as wonderful.  Karla was an excellent driver and once again full of information.  You have two great ambassadors for the area and they both are a wonderful representation of your company.  Please, give them both a pat on the back.  They are outstanding. Cheers!" Misty, 12-20-16

Recognizing Joe:   "Joe, Just wanted to thank you for providing the shuttle service for our wedding reception!  You did a great job and we're very happy with the service!  We will definitely book again if we have a need down the road.  Thanks again!" Lindsey and Grady, 12-13-16

Recognizing Dawn:  "You should know you were great to work with-once I made the reservation, I did not have a worry in the world!  THANK YOU!  Dawn just took care of everything!  The chauffeurs called when the buses were there-you covered everything!"  Thank you, Kathy, 11-21-16

Recognizing Bruce and Kristy: "Kristy and Bruce were both very attentive and proactive regarding our numerous ground transportation needs in NYC.  I really appreciated that they communicated!!!  I never had to guess what was going on, I was always kept in the loop."  Thank you, B.T. with Hostess Brands,       11-16-16

Recognizing Jeff and Staff: "The quality of the service we received was very positive.  The guides both received very favorable reviews from our guests that went on the tour.  I also appreciated you sending me your plans for the tour in advance." Thank you, D.D. with LCCA, 10-25-16

Recognizing Bobby: "Thank you so much for all of your hard work in making our attendees' experience superb.  You went above and beyond for us and we so appreciate that." Thank you, A.S. with Land O' Lakes, 10-20-16